Refund Policy

Xiangte Zhixing Technology Co., Ltd. is committed to providing high-quality products and excellent customer service. We understand that, in some cases, a product may not meet your expectations. In such situations, we offer a return policy that allows eligible products to be returned within a certain period from the date of purchase.

Please note that we cannot promise or guarantee the results or performance of any product we provide. Although we strive to offer high-quality products, the successful use or performance of any product may depend on various factors beyond our control. Therefore, refunds cannot be granted solely on the basis of product performance.

Our refund and return policy is as follows:

1. Return Eligibility
   If you are not satisfied with a product, you may be eligible to return it in accordance with the conditions set out in this policy.
2. Initiating a Return
   To request a return, please contact us at vansefiona@gmail.com.
3. Return Condition
   To be eligible for a return, the product must be unused, in new condition, and returned in its original packaging.
4. Shipping and Handling Fees
   Shipping, handling, and related fees are non-refundable.
5. Return Evaluation
   Once we receive the returned product, we will inspect and evaluate it to determine whether it meets the requirements of our return policy.
6. Right to Refuse a Return
   Xiangte Zhixing Technology Co., Ltd. reserves the right to refuse any return that does not meet the conditions and requirements stated in this policy.

If you have any questions or concerns regarding our Refund Policy, please contact us at:

Email: vansefiona@gmail.com